Frequently Asked Questions

Accessibility Services

The Spearfish Sasquatch want all fans to have an enjoyable experience while attending a game at Black Hills Energy Stadium. The Sasquatch are committed to making games at BHE Stadium accessible to all fans. There are accessible seating locations next to each dugout. These are labeled WHEEL CHAIR 1 & WHEEL CHAIR 2 under the Club Level Seating Options.

Address

The address for Black Hills Energy Stadium is: 350 W US HWY 14, Spearfish, SD 57783. Office/Store are located at 1940 North Ave - Unit 1, Spearfish, SD 57783

Advertising & Sponsorships

If you would like to support the Sasquatch through advertising or sponsorship, please email eric@spearfishsasquatch.com or call 605-559-0214 for more information.

Age for Tickets

Please refer to the Children’s Tickets section in this guide for information.

Administrative Offices

The Administrative Offices are located at 1940 North Ave - Unit 1, Spearfish, SD 57783. Telephone: 605-559-0214. Fax 605-559-0465. All correspondence can be mailed to this address.

Alcoholic Beverage Policies

Alcoholic beverages will not be sold after the last out of the 7th inning unless it is a fireworks night game, in which case alcoholic beverage sales will cease after the last out of the 9th inning. Guests who appear to be under age 35 are required to show a valid photo ID indicating legal proof of age when purchasing alcohol. The Sasquatch reserve the right to deny entry to BHE Stadium to any individual who appears intoxicated. The Sasquatch reserve the right to deny beverage services to any customer who appears intoxicated.

Animals

Animals, except for service animals as defined by federal law, are not permitted on BHE Stadium property unless it is a designated theme night such as “Bark at the Park”.

Autographs

Fans may seek autographs from players after the game near the home dugout. On most nights, several of the players will emerge from the dugout and sign autographs for fans. Please respect our player’s boundaries and space by staying on the concourse and away from the dugout entrances.

Babies/Toddlers Tickets

Please refer to the Children’s Tickets section in this guide for information.

Ballpark Gates Open

Black Hills Energy Stadium gates open one hour prior to the scheduled game time.

Bottles, Cans and Outside Beverages

No glass bottles, cans or alcoholic beverages of any kind may be brought into BHE Stadium. Hard-sided coolers and thermoses of any kind are not permitted into the ballpark. Water in unopened plastic bottles is allowed to be brought into the ballpark.

Box Office

Please refer to the Ticket Sales section in this guide for information.

Bullpens

The Spearfish Sasquatch bullpen is on the first-base side. The visitors' bullpen is on the third-base side. These areas are restricted to players and coaches only. Respect players space and refrain from entering or you be subject to removal from BHE Stadium.

Cameras/Video Equipment

Visitors are welcome to bring video and still cameras into the ballpark; however, tripods are not allowed in the seating areas. Recordings may be used for personal viewing only. Any other use, distribution or commercial use is prohibited. Fans may not distribute any copyrighted game information without permission of the Spearfish Sasquatch.

Charitable Donation Requests

The Spearfish Sasquatch strive to make a positive difference in our community. We welcome any request for charitable donations. All requests can be made via email to eric@spearfishsasquatch.com. The requesting organization must be a nonprofit 501 (3) (c) entity, and the information requested must include details about the event, its purpose and date. Please allow six weeks for processing.

Children's Tickets

Fans age 2 and under are admitted to regular season Sasquatch games without a ticket, provided they are seated on the lap of a parent or guardian.

Code of Conduct

The Spearfish Sasquatch are committed to keeping BHE Stadium a safe, comfortable and enjoyable environment for all fans. Our associates have been trained to proactively intervene where necessary to respond to unacceptable behavior such as:

• Unruly behavior including but not limited to foul, abusive or derogatory language (including offensive language about another person's race, ethnicity, gender, religion, disability, age, sexual orientation or national origin) or obscene/threatening gestures, fighting, taunting or making threatening remarks; 
• Intoxication or other signs of impairment related to alcohol consumption or any illegal drug;
• Tobacco or Smoking in any form, including electronic cigarettes;
• Displays of affection not appropriate in a public, family setting;
• Obscene or indecent clothing or signs;
• Any disruption of the game or event, including throwing of objects or trespassing on the playing field or in other restricted areas; or
• Sitting in a location other than the guest's ticketed seat.

Any guest not adhering to the above code or behaving in an unruly manner may be subject to removal from BHE Stadium. The Spearfish Sasquatch reserve the right to determine what unruly or unacceptable behavior is and to take any and all actions permitted by applicable law, including without limitation removal and prosecution.

If anyone is interfering with your enjoyment of BHE Stadium, please contact the nearest Spearfish Sasquatch associate for assistance.

Prohibited actions at BHE Stadium include, but is not limited to the following:

• Possessing a weapon of any kind
• Using a laser pointer
• Possessing substances prohibited by South Dakota or Federal Law
• Selling food, beverages, promotional items or merchandise of any kind or reselling of event tickets without the express written consent of the Spearfish Sasquatch
• Panhandling or peddling of any kind without a license from the Sasquatch
• Failure to follow the direction or reasonable requests of Sasquatch associates

Violators may be removed from BHE Stadium property and/or prosecuted.

Concessions

Food and beverages are available at concession stands and portable carts throughout the stadium.

Costumes

Costumes are allowed in BHE Stadium, as long as the fan's face is not covered. The Spearfish Sasquatch reserve the right to refuse entry and refund the ticket price of any individual in a costume if it is deemed inappropriate.

Credit Card Policy

American Express, Mastercard, Discover and Visa are accepted at BHE Stadium.

Dugouts

The Spearfish Sasquatch dugout is on the first-base side. The visitors' dugout is on the third-base side. Dugouts are not to be sat or stood on, fans will be asked to leave BHE Stadium if they do not follow this guideline. These areas are restricted to players and coaches only. Respect players space and refrain from entering or you be subject to removal from BHE Stadium.

Email

Fans are welcome to share and submit their feedback to eric@spearfishsasquatch.com

Employment Opportunities

Become part of the great American pastime. The Spearfish Sasquatch are always looking for friendly, service-oriented fans to join our gameday team. The majority of jobs are part-time, with work shifts based on our game schedule. Interested parties can email eric@spearfishsasquatch.com.

Field Trespassing

The field is a restricted area. Offenders may be arrested and charged to the fullest extent of the law.

Foul Balls and Home Run Balls

Fans are permitted to keep foul balls and home run balls hit into occupied seating areas as souvenirs. However, fans must not enter the playing area to retrieve balls or otherwise interfere with balls still in play. We encourage foul balls and home runs to be turned into our concession stand in lieu of a prize ranging from candy to autographed merchandise.

All fans, especially those sitting along the foul lines in the box seats, are cautioned to stay alert for hard-hit balls or bats that might leave the field of play. Ticket holders assume all risks and dangers incidental to the game of baseball, whether occurring prior to, during, or subsequent to the actual playing of the game including (but not exclusively) the danger of being injured by or in connection with any thrown or batted ball. The Spearfish Sasquatch are not liable for resulting injuries or damage caused to vehicles. The Spearfish Sasquatch cannot be held responsible for the conduct of other guests when attempting to obtain a foul or home run ball.

Host Families

Our host family program gives our great fans a unique opportunity to get to know our players on a deeper level. Host families play a valuable role for the Sasquatch by providing players a place to call home for the summer. Our players have a hectic schedule that will have them playing 60+ games in about 2.5 months. Half of those games will be away games.  Needless to say, when the team gets home and off the bus, they are ready for a place to lay their heads.  Host families provide a place to sleep and do laundry, an occasional home cooked meal, a hot shower, and a place to call home. 

Being a host family comes with many benefits, including season tickets, discounts on merchandise, discounts on concessions, and the potential to build life-long relationships. If you are interested in this meaningful opportunity, please visit www.spearfishsasquatch.com or call 605-559-0214.

Laser Pointers

Laser pointers can be dangerous to players and spectators. The use of laser pointers is prohibited in BHE Stadium. Offenders are subject to immediate ejection and possible prosecution.

Lost and Found

Any items lost or found within BHE Stadium should be brought to the attention of a uniformed Sasquatch associate or can be turned in to the Concession Stand during the game.

Mail

Mail or correspondence may be sent to Spearfish Sasquatch, 1940 North Ave - Unit 1, Spearfish, SD 57783

Merchandise

Our store is located at 1940 North Ave - Unit 1, Spearfish, SD 57783. A merchandise tent at home games is located next to the concession stands. You may also order merchandise online at www.spearfishsasquatch.com.

Party Deck

Invite 25-80 employees, guests or clients to enjoy a Sasquatch game in the fun and social atmosphere that is the party deck. Your guests will enjoy this exclusive setting which features all-you-can-eat and all-incllusive options. Casual fans will enjoy mingling with others while those interested in the game can step up to the railing and catch all the on-field action. Reserving the party deck requires a minimum of 25 people. To book your next group outing, email eric@spearfishsasquatch.com or call 605-559-0214.

Pets

Animals, except for service animals as defined by federal law, are not permitted on BHE Stadium property unless it is a designated theme night such as “Bark at the Park”.

Promotional Items/Dates

The Sasquatch give away a variety of promotional items at designated games throughout the season. Promotional items are limited and dates and items are subject to change without prior notice. Promotional items are distributed one per person on a first-come, first-served basis. A game ticket does not guarantee the holder a promotional item.

Rainout/Rain Check Policy

In the event a game is not played, your paid ticket serves as a rain check, so it is important to keep your original ticket. This ticket will be valid if the game is made up at a later date or you can turn in your ticket for another date for a ticket of the same value.

Re-entry into the Ballpark

Guests may exit and re-enter the ballpark by showing their game ticket.

Refund Policy

No refunds or exchanges are given for Spearfish Sasquatch tickets.

Samson

Samson is the official team mascot. On gamedays, Samson greets fans and provides in-game entertainment for fans. Samson also leads kids running the bases during the 7th inning stretch. You can follow Samson on Twitter @SamsonSasquatch and Instagram @SamsonSasquatch. Email eric@spearfishsasquatch.com for more information or to book him for your party or special event.

Scalping

To avoid problems with counterfeit, stolen, void or inflated price tickets, purchase tickets in person at the BHE Stadium Ticket Tent, online at www.spearfishsasqautch.com or by calling 605-559-0214.

Schedules

Game schedules are available at the BHE Stadium Ticket Tent, online at www.spearfishsasqautch.com, or can be found at several area merchants.

Scorecards

Scorecards and Rosters are available with programs on gamedays at the gate.

Season Tickets

Fans can purchase season tickets to Spearfish Sasquatch games online at www.spearfishsasqautch.com or by calling 605-559-0214.

Smoking and Tobacco Use

In an effort to accommodate all guests, smoking and tobacco use is strictly prohibited in BHE Stadium. This includes the use of traditional cigarettes, electronic cigarettes and smokeless tobacco. Designated smoking areas are located outside of each gate.

Social Media

Like, follow and interact us on Facebook, Twitter, Instagram, Snapchat, TikTok & YouTube. 

Souvenirs

Please refer to the Merchandise section in this guide for more information.

Sponsorships

Please refer to the Advertising & Sponsorships section in this guide for more information.

Tailgating

Tailgating is not allowed in any of the Spearfish Sasquatch operated parking lots. The Spearfish Police Department strictly enforces open alcohol container laws.

Tickets

Each ticket is a revocable license subject to the terms and conditions thereon. Fans are subject to removal from BHE Stadium upon breach of the BHE Stadium Code of Conduct or the discretion of management.

Ticket Sales

Fans can purchase tickets to Spearfish Sasquatch games in several ways:

• Online at www.spearfishsasqautch.com(Recommended)
• By calling 605-559-0214
• The BHE Stadium Ticket Tent will be open 90 minutes prior to first pitch. Times are subject to change. Lines can get long, we recommend purchasing your tickets ahead of time online.
• For groups of 10 or more, email eric@spearfishsasquatch.com.

Umbrellas

Fans are permitted to bring small umbrellas into BHE Stadium during Sasquatch games for rain delays. Golf and large umbrellas are prohibited. We ask guests to take into consideration the wishes of their fellow spectators when using their umbrellas.

Video Streaming

Video Streaming is FREE and on YouTube - Spearfish Sasquatch Live will broadcast all home games and road games can be seen on our opponents respective YouTube Channels.

Wheelchair Seating

There are accessible seating locations next to each dugout. These are labeled WHEEL CHAIR 1 & WHEEL CHAIR 2 under the Club Level Seating Options.

Will Call

The Sasquatch Will Call is located at the BHE Stadium Ticket Tent on game days available beginning one hour prior to scheduled first pitch. A photo ID will be required.